Think and Idea-brand PCs are backed by Lenovo’s multi award-winning customer support.

Our flexible portfolio of à la carte or bundled ThinkPlus service offerings is budget conscious and always aware of your customers needs. They are also easy to sell with no investment or risk to you as a Lenovo Business Partner (BP), ensuring your profitability.

NEW!  ThinkPad X130e Services

The Lenovo ThinkPad X130e is equipped for the demanding needs of the education environment. Better for students and schools, the rugged ThinkPad x130e is protected by a comprehensive portfolio of Lenovo Services for when accidents do happen.

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Services Reference Guide  

The Services team created a new Quick Reference Guide to make it easier for you and your partners to understand and sell Lenovo Services. Each page focuses on key features, benefits, typical customers, customer pain points and qualifying questions to help engage in valuable, consultative discussions about Lenovo Services.

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TopSeller Services for ThinkPad Tablet

Lenovo is the only Android OEM to offer complete protection against non-warranted operational or structural damage due to drops, minor spills, electrical surges, and other accidental damage incurred under normal operating conditions.

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TopSeller Services Quick Reference Guide

Topseller Services make adding popular warranty enhancements/ extensions, accidental damage protection and priority support services to Topseller systems fast and easy.

Family-based part numbers allow you to easily match services for Lenovo’s Topsellers in one easy glance.

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Product Specific Service Sheets

Developed with the feedback from our partners, we created a standard "Top Services" cut sheet aligned to each series of Lenovo hardware. These guides are designed to be quick and useful resources to select the right service to meet your customer's needs and drive profitability for our partners.

For more details on what you will find on these guides, download the overview one-pager.

Download all Top Services Cut Sheets 

So the big question is, what’s in it for you?

• Lenovo Services are now easier to sell with global availability and global part numbers.

• Proven Authorized Warranty Service Provider programs allow you to deliver onsite services (i.e. service packs can be integrated with your existing support offerings).

• Lenovo offers you helpful sales support portals and tools.

• Your customer’s satisfaction will increase because their systems are protected and maintained throughout their lifecycle to reduce their TCO.

• Every service you add to any PC package will help you meet your overall sales goals, because the margins on services are quite good (i.e., the gross profit and the commissionable really add up).

Stacking of Services

An additional benefit of selling selected Lenovo Services is that they are stackable. This means that based on the duration of the base warranty or support pack that your customer selects — whether it be a 1-year, 2-year, or 3-year variety — they can add additional layers of peace of mind. For example, your customers can build on their base with a 1-year 10GB Online Data Backup service. In addition, your customers can select Priority Support services that vary in duration, based on your their needs.