Think and Idea-brand PCs are backed by Lenovo’s multi award-winning customer support.

Lenovo Services provide an unequalled PC service experience delivered through in-region support centres with industry recognised service excellence. Lenovo goes above and beyond the competition because we don't stop until your customers are completely satisfied.

Services help you build stronger account relationships, greater customer satisfaction and repeat purchases of both hardware and services. You will be helping to drive revenue growth and profitability for Lenovo while retiring your quota – a win-win.

Lenovo Services give you end-to-end solutions that make it easier for your customers to manage their PC infrastructure and eventually dispose of their end of life assets in an environmentally sound and cost-effective way.

Warranty Support

As customers are challenged with keeping their PCs longer – warranty extensions and upgrades offer flexible options to help companies reduce PC maintenance expenses.

Lenovo Limited Warranty

ThinkPad Protection

Avoid productivity disruptions while minimizing unexpected PC repair costs with Lenovo accidental damage protection, a predictable way to budget for PC repairs that are not covered under system warranty.

Hard Drive Retention

This offering provides your customer the rights to retain their hard drive upon failure and replacement avoiding the charge to do so at the time of replacement.

So the big question is, what’s in it for you?

• Proven Authorized Warranty Service Provider programs allow you to deliver onsite services (i.e. service packs can be integrated with your existing support offerings).
• Lenovo offers you helpful sales support portals and tools.
• Your customer’s satisfaction will increase because their systems are protected and maintained throughout their lifecycle to reduce their TCO.
• Every service you add to any PC package will help you meet your overall sales goals, because the margins on services are quite good (i.e., the gross profit and the commissionable really add up).